• foggenbooty@lemmy.world
      link
      fedilink
      English
      arrow-up
      1
      ·
      7 days ago

      Yup, Valve is still in it for the money of course, but the customer really does come first. I’ve used their support a few times and they’ve always been stellar. I will always buy Valve products.

  • hanabatake@lemmy.ml
    link
    fedilink
    arrow-up
    0
    ·
    6 days ago

    In France, we have this : https://cestquilepatron.com/

    The concept is that customers are asked questions to make a new product that satisfies them. For example, they want to sell apples. They will ask in what country they should buy them, how well the farmer should be paid, what size… and you see in real time how it affects the price. Then, the product will be sold in supermarkets at that price

    There is also mutual insurance https://en.m.wikipedia.org/wiki/Mutual_insurance

  • NeedyPlatter@lemmy.ca
    link
    fedilink
    English
    arrow-up
    0
    ·
    6 days ago

    Chapman’s ice cream! They have continuously been in the best interest of their employees and local communities. During COVID, they made sure that all their employees kept their jobs and even raised their wages. The company even went as far as to buy several deep freezers to store to COVID vaccines, because the town where their factory is located has a lot of elderly people and wanted to ensure their protection from the virus.

    They will always be one of the few brands that I am completely loyal to.

    • gramie@lemmy.ca
      link
      fedilink
      arrow-up
      1
      ·
      6 days ago

      They have also announced that if they have to reduce or stop production because of the current tariffs, they will continue to pay all of their employees.

      All of their ice cream is also made in nut free factories, so that people with nut allergies can safely eat it. I’m not sure, but that may be the only ice cream that makes such a guarantee.

  • dominiquec@lemmy.world
    link
    fedilink
    English
    arrow-up
    0
    arrow-down
    1
    ·
    7 days ago

    LEGO comes to mind. Not cheap, but definitely knows how to keep a healthy and active relationship with their customers.