What are we going to do about it?
Sorry for the Google Translate Link. An easy alternative is much appreciated.
Edit: thanks to @Xamrica@lemmy.dbzer0.com for this translation alternative: https://translate.kagi.com/translate/https://www.xataka.com/servicios/foros-internet-estan-desapareciendo-porque-ahora-todo-reddit-discord-eso-preocupante
Yeah I remember voicing this concern when all online communities seemed to be going to discord and people seemed to mainly laugh at me in response at the time.
Fuck Discord
Companies putting their stuff into discord is like all the businesses that ditched a dedicated website and moved to facebook however many years ago. Yay, now it is on a format that doesn’t work well for presenting static information and will inevitably require account registration!
Newest iteration of “this meeting could have been an email” has become “this Discord could have been a wiki”.
I quite like Discord, but I really only use it for it’s original purpose - a place for groups of friends to hang out, play video games with voice chat, and maybe watch shows/movies together. For these purposes, Discord is great!
I have found very little value in how Discord gets used for anything and everything else - forums for video games, support channels for businesses, 1000+ member communities, etc etc. All of those use cases feel better served through traditional websites and forums… but it’s so much easier to set up a Discord server for the average person it has turned into a weird default.
In that regard, fuck Discord.
Yeah anything ephemeral is fine like chats and what not. But this idea of using it as support platform is just dumb. You end up with people asking the same question over and over and it either doesn’t get answered because no one is around to answer it or likely because they’re annoyed at the same questions over and over. There is no organization and no institutional knowledge. It’s like it ends up being set up by people who think it’s what the cool kids want. And these giant communities just exacerbate this issue. Everything ends up being noise. It’s the reason I usually ended up turning off the world or general channels in WoW. It just ended up being annoying and distracting.
When I’m trying resolve a situation that I need some sort of support I wanna be able to search if others have had the same issue and see discussion around that topic. I don’t need synchronous communication for that. I don’t care if it was 3 months ago someone had the problem if they figured out how to fix it. The way to do that is forums, Reddit (well before the enshittification), or even Lemmy.
How do we get them to switch to something like Element?
Rant
I don’t think you can for most people that is what is so infuriating right? In my experience people who are entrenched in Discord are completely and utterly entrenched in it, to the point that I have lost contact with a lot of these people effectively since I don’t use Discord.
The important choice was with all the community leaders who decided to make the move to Discord at crucial moments where they could have NOT done that.
I think any shift off of Discord is also going to have to come from community leaders of organizations, projects, game development communities etc… deciding to move off the platform at crucial decision points.
However, and this is something people who happily pushed their entire lives onto Discord would confidently tell me we could easily do if Discord got bad, everyone isn’t just going to straight up leave once they have built their entire digital communication around Discord…
Now I frequently see game developers complain that they can’t accurately get a picture of their playerbase because large categories of players aren’t on their discord!! and I have to keep my palm from blowing a hole through my face when the two loudly meet.
The brainworms are so bad that these developers will conclude the issue is with their playerbase not wanting to use Discord instead of it being an issue with DEVELOPERS DECIDING TO COMMUNICATE WITH THEIR PLAYERBASE WITH A SHITTY, EXCLUSIONARY TOOL THAT HAS AWFUL SEARCH.
I can’t express how much this gets under my skin, it is like this assumption that if you are even slightly a gamer than you are on Discord all the damn time has become rheified and cemented into place so rigidly that developers are literally tossing away large swaths of their playerbase feedback because they refuse to use a different tool to get feedback and communicate with their community. No forum, no custom website, nothing, Discord or bust.
I have seen the effects in games like Battlebit where it is clear that the developers were catering to only a small subsection of the playerbase that was very active and prominent on Discord and it ended up torpedoing the game because changes kept happening that clearly signalled to large portions of the playerbase that they were basically invisible to the developers.
I have watched this problem, stewing in my frustration, evolve from a minor personal annoyance to being a serious systematic issue causing community organization to become dysfunctional and broken because Discord is clearly a shitty tool for that community (that clearly a lot of people refuse to use or check regularly)… and YET everybody in those communities behaves like it was always a foregone conclusion that the community would have to move to Discord, that is just the way it is.
screams into void
Gamers are so confidently stupid.
Also before anyone says “well it is a good tool for communicating with friends in a DnD group or something” … yes I know it is good for that, you know why I know that it is good for that? Because that is the easiest usecase for any communication and organizational tool to tackle, Discord isn’t good at this usecase, it is just a laughably easy usecase compared to how mindbendingly difficult it is to wrangle larger communities of… not necessarily friends.
I think your argument relates closely to something I’ve noticed happening over and over with more than just game developers. Far too often I see people expressing frustration that the Internet doesn’t give them more accurate information about the real world. Way too many people, apparently including many of the richest and most powerful people alive, have come to see the Internet as a magical machine that will do anything they want it to do… if only people would use it differently! Like, they legitimately seem to expect the entire population to post their entire lives online, unfiltered, so they can be used as automatons by people they’ve never even met.