Vat is paid by the customer. In international shipping, the shipping company collects it.
Any decent ecommerce platform will automatically add the vat to the order, and it’ll be collected by the 3PL provider. It’s not really a business decision. Still just a box to tick
They weren’t before? What changed?
I think they weren’t shipping, so people had to find a reseller or something like that
So all that changed is they ticked a box to include “US” deliveries on their ecommerce platform? I’ll never understand why that was so difficult
honestly, it’s probably more than that. you don’t just “tick a box” to send commercial packages to places… like, did you hear about VAT?
Vat is paid by the customer. In international shipping, the shipping company collects it.
Any decent ecommerce platform will automatically add the vat to the order, and it’ll be collected by the 3PL provider. It’s not really a business decision. Still just a box to tick