I’m always amazed at how personal everything still is in Germany. When there was a problem with a tax form, I got a call from a guy at the tax office who gave me his name and number so I was able to call him back with any other problems. When I had to get insurance for my mother in law’s car, I got a call from my MIL’s insurance to discuss a discount. Referred to surgeon? Doctor called surgeon, made an appointment for later that day and every day for the rest of the week.
I’m always amazed at how personal everything still is in Germany. When there was a problem with a tax form, I got a call from a guy at the tax office who gave me his name and number so I was able to call him back with any other problems. When I had to get insurance for my mother in law’s car, I got a call from my MIL’s insurance to discuss a discount. Referred to surgeon? Doctor called surgeon, made an appointment for later that day and every day for the rest of the week.